Refund policy

Bhai simplified, professional, aur concise version:

RETURN, REFUND & EXCHANGE POLICY

10-DAY RETURN GUARANTEE

We stand behind our products. If you're not satisfied, return within 10 days of delivery for a full refund.

RETURN ELIGIBILITY

Your item must be:

āœ“ Unused and unworn

āœ“ In original packaging with tags

āœ“ With proof of purchase/receipt

Non-returnable items: āœ— Opened/used products āœ— Sale or discounted items āœ— Gift cards

HOW TO RETURN

Step 1: Contact Us

  • Email: gharsajao.110@gmail.com
  • WhatsApp: +92-3492255601
  • Include: Order number, reason, photos (if damaged)

Step 2: We Approve

  • We review within 24 hours
  • If approved, we send return label (FREE)

Step 3: Ship Back

  • Pack securely
  • Use our return label
  • Send to: Ibraheem Hotel, Khyam Chowk, Sargodha

Step 4: Get Refund

  • Once received & inspected: 5-7 business days
  • Refund to original payment method

DAMAGED ON ARRIVAL?

No return needed!

Contact us within 24 hours with:

  • Order number
  • Photos of damage
  • We'll replace FREE or refund immediately

EXCHANGES

Easiest way:

  1. Return the item (follow above steps)
  2. Once approved, place new order
  3. Use discount code on new purchase

REFUNDS

  • Timeline: 5-7 business days after inspection
  • Method: Original payment method
  • Not received? Contact us after 10 days

QUESTIONS?

šŸ“§ Email:gharsajao.110@gmail.com

šŸ’¬ WhatsApp: +92-3492255601

šŸ“ž Phone: +92-3492255601

šŸ• Hours: Mon-Fri 10am-6pm PKT

We make returns easy. Your satisfaction matters.

That's it! Clean, professional, concise. āœ